TVH Outpost Cairns
The doorway to Veteran healthcare for Cairns locals
TVH Outpost Cairns gives former ADF members in Far North Queensland a local place to begin the healthcare conversation, ask what support may be available, and connect with the right Total Veteran Healthcare pathway.
Located within One Health Clinics Cairns in Manoora, our Cairns outpost supports new and existing pain management patients, veterans seeking Coordinated Veteran Care plans, and those who may benefit from connection into the national TVH network.
DVA claim pathways
Pain management
CVC plans
Telehealth support
A local starting point for veteran care in Cairns
Finding the right healthcare pathway can be difficult when pain, mental health, service-related conditions, DVA claims, eligibility and referrals all sit across different parts of the system.
TVH Outpost Cairns is designed to make the starting point clearer for veterans and families across Far North Queensland. With an in-depth understanding of the veteran healthcare ecosystem, we’re here to help identify which services could help you and where to access them. Some are available locally, while telehealth provides convenient access to the extensive national Total Veteran Healthcare network.
You do not need to know the name of the service you need before getting in touch. The first step is simply telling us what is happening, so the TVH team can help guide the pathway from there.
What’s available at TVH Cairns?
TVH Outpost Cairns is not limited to one service. It acts as an access point into a broader model of veteran care, combining local support, telehealth appointments and referral pathways
Pain management
Pain management for veterans in Cairns may involve review, treatment planning, medication considerations, functional goals and referral to other providers where clinically appropriate to address chronic pain and its impact on mental health, sleep and daily function.
Coming soon: GP care for veterans
Veteran GP Cairns services are planned for the Cairns outpost as the local model expands. Until then, we provide telehealth access to veteran-informed GPs.
DVA claims support & medico-legal support
Supporting veterans in FNQ with DVA claim reports, GP reports, psychiatry reports, medico-legal reports or other documentation, depending on clinical need, claim stage and practitioner assessment.
Allied health
Connecting veterans to the trusted TVH network of physiotherapy, exercise physiology, occupational therapy, dietetics, psychology or other services based on clinical need.
Psychology and psychiatry care
Veterans in Cairns may be connected with broader TVH mental health pathways, including telehealth psychology and psychiatry services where clinically appropriate.
Coordinated Veteran Care plans
Coordinated Veteran Care plans help eligible veterans with chronic health conditions access structured GP-led care planning, review and connection with relevant services. We provide CVC pathways, CVC plan reviews and referrals to specific services through the TVH national network.
Transcranial magnetic stimulation (TMS)
TMS may be considered for some veterans experiencing persistent mental health symptoms.
Alternative therapies
Where clinically appropriate, veterans may be referred for alternative therapies, particularly if first-line therapies have not provided sufficient relief.
Your care pathway
Identifying the support you might need
Complete our short onboarding form or call our head office on 07 3523 3991. It takes a few minutes and tells us what kind of support you're looking for.
Internal screening and triage
Our clinical team reviews your information and considers the most appropriate care pathway, such as GP care, pain management, mental health support, DVA claims, or a combination.
Onboarding call
A member of our team will call you within one business day to discuss your needs and answer any questions you might have.
Your first appointment
Most patients have their initial consultation within two weeks of completing onboarding.
Referring a veteran to TVH Outpost Cairns
TVH Outpost Cairns welcomes referrals from GPs, allied health providers, DVA-funded support coordinators, veteran support organisations, community services, family members and carers across Cairns and Far North Queensland.
A referral may be appropriate for veterans who need support with pain management, Coordinated Veteran Care, DVA-related documentation, mental health pathways, allied health referrals, medico-legal reporting, or more complex healthcare needs that would benefit from coordinated support.
Where available, please include
- The veteran’s full name and contact details
- DVA card status or claim status, if known
- Reason for referral
- Relevant medical history or current health concerns
- Current treating providers
- Existing reports, imaging or supporting documentation
- Any access needs, urgency considerations or preferred appointment format
- Whether local access, telehealth or a combination may be preferred
Once a referral is received, the TVH team reviews the information and contacts the veteran directly. From there, the veteran may be guided toward a Cairns appointment, telehealth consultation or another suitable pathway within the Total Veteran Healthcare network.
To refer a patient:
Meet the clinical team providing telehealth care at TVH Cairns
Service-informed GPs via telehealth
Dr Innes Campbell
General Practitioner
MBChB, FRACGP, MSpMed
Dr Innes Campbell supports veterans with general practice care, assessment pathways, coordinated care planning and referral into broader TVH services where clinically appropriate.
Dr Nerissa Naidoo
General Practitioner
General Practitioner MBBS, BSc
Dr Nerissa Naidoo provides GP care, procedures and assessment pathways. She supports veterans who need service-aware clinical review, treatment planning and connection into broader care pathways.
Dr Sheetal Bull
General Practitioner
MBBCh, FRACGP, MRCPsych, PGDip Psych Merit
Dr Sheetal Bull is an experienced GP with additional qualifications in mental health, who often develops assessment pathways for veterans.
Telehealth psychiatrists
Dr Vineel Reddy
Psychiatrist
FRANZCP, MRCPsych (UK), DCP (Ire), MBA (UK), MBBS
Dr Vineel Reddy provides telehealth psychiatry services for veterans requiring mental health assessment and care.
Dr Al Griskaitis
Consultant Psychiatrist
BSc (Hons), MBBS (Sydney), FRANZCP
Dr Ravindra Mutha
Consultant Psychiatrist
MBBS, MRCPsych (UK), CCT (UK) FRANZCP
Find us in TVH Cairns
TVH Outpost, Cairns is based at One Health Clinics, in the Piccones Village Shopping Mall in Manoora.
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TVH Outpost, Cairns
One Health Clinics, Cairns Shop 24A and 24B, 159–161 Pease Street Manoora QLD 4870 - 07 3523 3991 (TVH head office)
- cairns@totalveteranhealthcare.com
- Current hours: Mon-Fri, 9:00am-5:00pm
- Appointment types: Telehealth
Getting to the Cairns outpost
- Car Parking: There is ample parking at the Piccones Village Shopping Centre.
- Bus: The 130 bus stops nearby.
- Accessibility
One Cairns access point, a broader veteran healthcare network
TVH Outpost Cairns helps veterans in Far North Queensland connect with a whole ecosystem of service-informed healthcare. It provides a way into an extensive network of medical and allied health services alongside medico-legal support.
For veterans, families and referrers, the Cairns outpost helps turn uncertainty into a practical next step.
Ready to get started?
We know that it can be hard to reach out. That’s why we aim to make the process as easy as possible. Once we hear from you, we’ll be in touch promptly to arrange your next step.
Frequently asked questions
Do I need a referral to contact TVH Outpost, Cairns?
In the first instance, please just contact us. Once we know your needs, we can advise whether a referral is needed. If it is, we can even arrange a consultation with one of our GPs to get the ball rolling.
Is veteran GP care available in Cairns?
Veteran GP care is planned for TVH Outpost Cairns as the local model expands. At present, clinicians supporting Cairns patients do so via telehealth only. The TVH team can help determine whether telehealth or another pathway may be appropriate.
Can TVH Cairns help with DVA claim support?
Yes. TVH can support DVA claim pathways, including DVA claim reports, GP reports, psychiatry reports, medico-legal reports and supporting documentation, depending on clinical need, claim stage and practitioner assessment.
Are Coordinated Veteran Care plans available through Cairns?
Eligible veterans may be able to access Coordinated Veteran Care pathways through TVH Outpost Cairns and the broader TVH network.
Are psychiatry and psychology available in Cairns?
Psychiatry and psychology pathways are available to Cairns veterans through telehealth. Psychiatry and psychology pathways are available to Cairns veterans through telehealth.
Can families or carers contact TVH on behalf of a veteran?
Yes. Families and carers can contact TVH to understand the process and help a veteran take the first step.
Does TVH Outpost Cairns support veterans outside Cairns?
Yes. TVH Outpost Cairns supports veterans across Cairns and Far North Queensland. Depending on the care required, support may involve local access, telehealth or referral into the wider Total Veteran Healthcare network.