TVH Outpost Gold Coast
Veteran healthcare in Southport, Gold Coast
TVH Outpost Gold Coast gives current and former ADF members across the Gold Coast a local place to begin the healthcare conversation, speak with a veteran-informed GP, and connect with the right Total Veteran Healthcare pathway.
Located at Broadwater Specialist Centre in Southport, the Gold Coast outpost provides face-to-face appointments and telehealth-supported care pathways for veterans who need DVA healthcare, a chronic pain clinic, mental health support, care coordination, allied health referral pathways, in-house psychiatry or DVA medical report support.
Dedicated Veteran Health Care on the Gold Coast
Face-to-face and telehealth
Access to DVA support
Coordinated care
Need veteran healthcare? Start here
Finding the right healthcare pathway can be difficult when chronic pain, mental health concerns, DVA claims, GP referrals, eligibility and daily life all need to be managed at the same time.
TVH Outpost Gold Coast is designed to make that first step clearer. Our Southport base gives Gold Coast veterans a local access point into a broader model of veteran medical care.
It begins with our service-informed GP who can help assess what is happening, identify the next step and connect you with appropriate services through the Total Veteran Healthcare network.
You do not need to know exactly what service you need before getting in touch. The first step is simply telling us what is going on, so our team can help guide what happens next.
What’s available at TVH Gold Coast?
We offer coordinated care for veterans backed by the extensive national Total Veteran Healthcare network.
GP care for veterans
Veteran-informed GP care helps identify your health needs, understand your service history, review current concerns and coordinate referrals to the right services. This GP is a central point of care across physical health, mental health, DVA support and longer-term treatment planning.
DVA healthcare
TVH supports eligible DVA White Card and Gold Card holders, helping you understand available healthcare pathways, access appropriate referrals and coordinate funded care where eligibility and clinical need apply.
Chronic pain support
Persistent pain can affect movement, sleep, mental health, work, family life and daily function. We treat chronic pain and have in-house Pain Specialists who meet the DVA’s new requirements. Our chronic pain services help with assessment, treatment planning, medication review where clinically appropriate, and referral into broader pain management pathways.
Mental health and psychiatry in-house support
Our GP-led model enables veterans to access mental health support, including psychology pathways and in-house psychiatry where clinically appropriate. This may include support for PTSD, anxiety, depression, adjustment after service or other mental health concerns.
Coordinated care planning
Coordinated care helps bring your GP, allied health providers, specialists and support services into one connected system, meaning everyone’s on the same page and you don’t need to keep repeating your story.
DVA claim medical reports
TVH can support veterans who require psychiatry reports, GP reports, DVA claim medical reports or other clinical documentation to support a DVA claim pathway.
Fast access to 20+ services
Through the broader TVH network, we connect veterans with physiotherapy, exercise physiology, occupational therapy, dietetics, psychology or other services based on clinical need.
Face-to-face and telehealth
Appointments are available in person at Broadwater Specialist Centre in Southport or telehealth may be used for eligible appointments when it is clinically appropriate.
Your pathway to support
Identifying the support you might need
Complete our short onboarding form or call our head office on 07 5662 5777. It takes a few minutes and tells us what kind of support you're looking for.
Internal screening and triage
Our onboarding team reviews your information and considers the most appropriate care pathway, such as GP care, pain management, mental health support, DVA claims, or a combination.
Onboarding call
A member of our team will call you within one business day to discuss your needs and answer any questions you might have.
Your first appointment
Most patients have their initial consultation within two weeks of completing onboarding.
Referring a veteran to TVH Gold Coast
We welcome referrals to TVH Gold Coast from anyone working with local veterans. That includes GPs, allied health providers, DVA-funded support coordinators and veteran support organisations.
TVH Gold Coast may be suitable for veterans who need:
- Veteran-informed GP care in Southport or the Gold Coast
- DVA healthcare and care coordination
- Chronic pain assessment and referral pathways
- Coordinated Veteran Care assessment or review
- DVA claim medical report support
- Mental health assessment or referral pathways
- Psychology or psychiatry pathways where clinically appropriate
- Support navigating complex or multi-condition presentations.
Once a referral is received, our clinical team completes an admin triage of the information and contacts the veteran directly. From there, the veteran may be guided toward an appointment at the Gold Coast outpost or another suitable pathway within the Total Veteran Healthcare network.
To refer a patient:
Meet the team at TVH Gold Coast
Dr Jining Dai MD, BBiomed Sci, FRACGP
Dr Jining “Jin” Dai completed a Bachelor of Biomedical Science at the University of Melbourne before studying medicine at Griffith University on the Gold Coast.
At TVH Gold Coast, Dr Dai supports local veterans with general practice care, treatment planning, care coordination, and referrals into broader TVH pathways as needed.
Face-to-face appointments with Dr Dai are available at the Gold Coast outpost on Fridays.
Find us in TVH Gold Coast
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TVH Outpost Gold Coast
Broadwater Specialist Centre Level 3, 7–11 Short Street Southport QLD 4215 - 07 5662 5777
- goldcoast@totalveteranhealthcare.com
- Current hours: Fridays, 9 am–5 pm
- Face-to-face and telehealth (where clinically appropriate)
Getting here
- Public transport: Southport is serviced by local bus and light rail connections. Check the Translink Journey Planner for the most current route and timetable information before your appointment.
- Car parking: Paid parking may be available along Short Street, with all-day parking also available at Carey Carpark. Please check local parking signs, time limits and fees before leaving your vehicle.
TVH Gold Coast is the gateway
TVH Outpost Gold Coast is a gateway to an extensive national network of veteran-informed healthcare.
Through our Southport clinic, Gold Coast veterans and families can connect with service-informed GPs, DVA healthcare, coordinated veteran care, chronic pain support, mental health pathways, psychology, psychiatry, and allied health referrals.
We make the first step clearer, then help coordinate the care that follows.
Ready to get started?
Book an appointment with TVH Outpost Gold Coast. Once you submit your details, the TVH team will review your information, contact you to discuss your needs and help identify the most appropriate next step.
Face-to-face appointments are available on Fridays from 9 am-5 pm. Telehealth may also be available, depending on your needs and clinician availability.
Frequently asked questions
Do I need a referral to attend TVH Outpost Gold Coast?
No referral is needed to see our GPs. We are GPs, so you can start by completing the appointment form or contacting TVH Gold Coast directly. Where a further funded service is needed, our GPs can arrange the appropriate referral for you.
Is GP care available at the Gold Coast outpost?
Yes. GP appointments with Dr Jining Dai are available at the Gold Coast outpost on Fridays from 9 am–5 pm.
Can TVH Gold Coast support DVA claim medical reports?
TVH can support veterans who require DVA claim medical report support, GP reports or other clinical documentation, depending on clinical need, claim stage and practitioner assessment.
Can I access coordinated veteran care through Gold Coast?
Yes, eligible veterans may be able to access coordinated veteran care pathways through TVH Gold Coast and the broader Total Veteran Healthcare network.
Are telehealth appointments available?
Telehealth has many benefits, but it isn’t suitable for every appointment. DVA and Medicare requirements are designed to ensure telehealth remains connected to an ongoing clinical relationship, which can include establishing a face-to-face connection first and completing key assessments in person when needed.
Your clinician will let you know whether your appointment can be conducted via telehealth or if an in-person consultation is required. Where appropriate, telehealth is offered as part of the Total Veteran Healthcare model to make accessing care easier, wherever you are.
Can families or carers contact TVH on behalf of a veteran?
Yes, families and carers often make the first contact with us on behalf of a veteran. We can explain the process and next steps, hopefully making it easier for the veteran to get started.
Does TVH Gold Coast support veterans outside Southport?
Yes. TVH Gold Coast supports veterans across the Gold Coast. Depending on the care required, support can involve in-person care at Southport or referral into the wider Total Veteran Healthcare network.