FAQs
We are here to help
Welcome to Total Veteran Healthcare! Our friendly and dedicated team is committed to assisting and guiding veterans and their families in accessing the exceptional healthcare services they truly deserve. We understand the unique challenges faced by our veteran community and strive to provide tailored support to ensure the well-being of both veterans and their loved ones. In this FAQ section, we have compiled answers to some commonly asked questions to help you better understand our services and the support we offer. If you need further information or assistance, please do not hesitate to get in touch with our caring team.
Total Veteran Healthcare is a comprehensive healthcare provider that specialises in addressing the unique needs of Australian veterans and their families. Our mission is to ensure that veterans receive the highest quality care they deserve, focusing on both their physical and mental well-being.
Our services include Pain Management; Transcranial Magnetic Stimulation (TMS); Psychiatry; Drug, alcohol and mental health rehabilitation services; Allied health services; and Co-ordinated veteran care plans (CVC’s)
Our expert team of multi-disciplined practitioners collaborates to develop personalised and holistic care solutions, and can assist with navigating the DVA to ensure you receive the funding you deserve. Total Veteran Healthcare is a one-stop destination for all your healthcare needs.
TVH’s services are available to all eligible Australian veterans and their families who require support in managing their health and well-being.
To make an appointment, please fill in this form on our website and one of our friendly team will reach out to guide you through the process. You can also find our contact details here.
You do not need an initial referral to access TVH’s primary care and GP services. However if you would like to access specialist services a referral is required. Our team of experienced GP’s are here to help you access the very best in healthcare services specific to your needs and will provide referrals for specialist services if required.
We recognise that navigating the complexities of the DVA, the wider healthcare system, and accessing specialised services can be a daunting task. That’s why our dedicated team is here to assist and guide you every step of the way in securing the necessary funding through DVA to cover the costs of your required healthcare services.
Where Total Veteran Healthcare is a veteran’s usual healthcare provider, then DVA assistance is sufficient for fully funded healthcare services.
Our approach is centred around providing seamless and coordinated care, allowing our veterans to concentrate on what truly matters: their health, wellbeing, and enjoying a fulfilling life with their families.
Where Total Veteran Healthcare is a veteran’s usual healthcare provider, then telehealth healthcare services are available. Certain specialist services will require in clinic attendance by the veteran.